CHATRIUM NISEKO

44 customer reviews

US $486

Upper Hirafu – Hotel / Apartments
1,2,3 Bedrooms

Chatrium Niseko is a sleek hotel complex in the heart of Hirafu and offers the lot.

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Description

Style, service and sensational access – welcome to Chatrium Niseko. The building was called Shiki Niseko when it opened in 2013 and was briefly branded Hyatt House Niseko before becoming Chatrium Niseko. This elegant apartment style hotel takes pride of place in the very heart of Hirafu, with five-star service to match its enviable locale. It’s just short walk to the ski lifts, and Hirafu’s premier restaurants and entertainment precincts can also be found mere steps from the lobby in any direction. If you don’t want to venture out into the cold there are six food and beverage outlets in house – including a Michelin-star restaurant.

Sleeps: 2 – 6 guests (7 max)
Size: 30 – 173m²
Built: 2012

Chatrium Niseko
Overview

Luxury ski hotel
Mt Yotei views
Ski slope views
Heart of the action
Concierge

Ski valet
Family friendly
Elegant modern interiors
In-house restaurants
In-house ski rental

Walk to restaurants/bars
24-hour gym
On free village shuttle route
Guest ski lift shuttle
Welcome centre transfers

Chatrium Niseko brings international hotel luxury and service standards to the centre of Hirafu. Comfort, quality and convenience underpin the Chatrium Niseko experience, while champagne powder snow and jaw-dropping views are the icing on the cake. From every apartment floor-to-ceiling windows frame breathtaking views of either Mt Yotei, the Niseko ski fields which are exquisitely illuminated at night, or a quaint creekside forest and the surrounding snow-covered village.

The hotel features 76 spacious apartment style suites. There are several F&B outlets in house: the Michelin-starred Kamimura plus the chef’s new offshoot Kitchen;  Temporada tapas bar, and Green Farm Café. The Market grocery-store kiosk provides light snacks and meals for guests to take back to their apartments, while the local convenience stores 100m away stock an extensive range of supermarket items for most daily requirements.

A 24-hour fitness centre, high-end ski and snowboard rental store and ATM round out the convenience of onsite facilities. All guests have private ski lockers and access to boot warmers to dry out any cold or damp for the following day. At the end of the day you can back in your suite with ultra high-speed internet, streaming TV and quality entertainment systems.

Chatrium Niseko
Features

SAFETY / HYGIENE
  • Keycard entry
  • Smoke detector
  • Fire extinguisher
  • Emergency exit
  • In-room safe
  • In-house laundry
  • Professional cleaning service
COMFORT / CONVENIENCE
  • Individually controlled heating
  • Laundry on each floor
  • Mid-clean/linen change every 4 nights
INTERNET / ENTERTAINMENT
  • High-speed WiFi
  • 55-inch TV
  • Streaming TV
KITCHEN / DINING
  • Full kitchen
  • Dining table
  • Oven
  • Cooktop
  • Microwave
  • Fridge
  • Nespresso machine
  • Kettle
  • Toaster
  • Rice cooker
  • Cutlery/plates
  • Cooking utensils
  • Dishwasher
  • Highchair (see “Extras” below)
BEDROOMS
  • Western bedding
  • Closets
  • Cot (see “Extras” below)
BATHROOMS
  • Rain shower
  • Japanese washlet toilet
  • Towels
  • Shower products
  • Hair dryer

Chatrium Niseko
Apartment Types

STUDIO APARTMENT

Small personal kitchenette, 55” flat-screen TV, individually controlled heating, hair dryer, futon available upon request, crib upon request.

2 guests (3 max)
1 bedroom
1 bathroom
30m²

Bedroom 1 : 1 king or 2 singles

1 BEDROOM APARTMENT

Fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

2 guests (3 max)
1 bedroom
1 bathroom
59m²

Bedroom 1 : 1 king or 2 singles

1 BEDROOM ANNUPURI

Mt Annupuri (ski field) view, fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

2 guests (3 max)
1 bedroom
1 bathroom
77m²

Bedroom 1 : 1 king or 2 singles

2 BEDROOM APARTMENT

Niseko Chatrium 2 Bedoom 01

Fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

4 guests (5 max)
2 bedrooms
2 bathrooms
81m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2: 1 king or 2 singles

2 BEDROOM ANNUPURI

Niseko Chatrium 2 Bedoom 01

Mt Annupuri (ski field) view, fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

4 guests (5 max)
2 bedrooms
2 bathrooms
78m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2: 1 king or 2 singles

2 BEDROOM YOTEI

Niseko Chatrium 2 Bedoom 01

Mt Yotei view, fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

4 guests (5 max)
2 bedrooms
2 bathrooms
77m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2: 1 king or 2 singles

3 BEDROOM ANNUPURI

Niseko Chatrium 3 Bedroom Suite 03

Mt Annupuri (ski field) view, fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

6 guests (7 max)
3 bedrooms
3 bathrooms
146m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2 : 1 king or 2 singles
Bedroom 3 : 1 king or 2 singles

3 BEDROOM YOTEI

Niseko Chatrium 3 Bedroom Suite 03

Mt Yotei view, fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

6 guests (7 max)
3 bedrooms
3 bathrooms
146m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2 : 1 king or 2 singles
Bedroom 3 : 1 king or 2 singles

2 BEDROOM PENTHOUSE

Niseko Chatrium 2 Bedroom Penthouse

Fully equipped kitchen, large dining table, cozy corner, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

4 guests (5 max)
2 bedrooms
2 bathrooms
89m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2: 1 king or 2 singles

2 BEDROOM PENTHOUSE ANNUPURI

Niseko Chatrium 2 Bedroom Penthouse

Mt Annupuri (ski field) view, floor-ceiling windows, terrace, fully equipped kitchen, dining table, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

4 guests (5 max)
2 bedrooms
2 bathrooms
127m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2 : 1 king or 2 singles

2 BEDROOM PENTHOUSE YOTEI

Niseko Chatrium 2 Bedroom Penthouse

Mt Yotei view, floor-ceiling windows, large terrace, fully equipped kitchen, dining table, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

4 guests (5 max)
2 bedrooms
2 bathrooms
118m²

Bedroom 1 1 king or 2 singles
Bedroom 2 1 king or 2 singles

3 BEDROOM PENTHOUSE ANNUPURI

Niseko Chatrium 3 Bedroom Suite 01

Mt Annupuri (ski field) view, floor-ceiling windows, large terrace, fully equipped kitchen, dining table, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full-sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

6 guests (7 max)
3 bedrooms
3 bathrooms
163m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2 : 1 king or 2 singles
Bedroom 3 : 1 king or 2 singles

3 BEDROOM PENTHOUSE YOTEI

Niseko Chatrium 3 Bedroom Suite 03

Mt Yotei view, floor-ceiling windows, terrace, fully equipped kitchen, dining table, 55” flat-screen TV, individually controlled heating, plush robes and slippers, hair dryer, full sized fridge, Nespresso coffee maker, iron and ironing board, in-room safe, futon available upon request, crib upon request.

6 guests (7 max)
3 bedrooms
3 bathrooms
173m²

Bedroom 1 : 1 king or 2 singles
Bedroom 2 : 1 king or 2 singles
Bedroom 3 : 1 king or 2 singles

Chatrium Niseko
Location

Setting / Atmosphere

Chatrium Niseko is located on the upper side of Route 343, one of the main roads that runs through Hirafu. This is the heart of Hirafu Village and in the thick of it all with shops, restaurants, amenities and excitement all around.

Lifts / Transport

Let’s not forget the skiing! It’s a 5 to 10-minute walk across flat terrain to the family lift. This lift can give advanced skiers a lift further up the mountain. Otherwise, the free village shuttle stops about 50m away and can take you to any lift in Hirafu.

Restaurants / Bars

There are six restaurants within Chatrium Niseko itself, and within a five minute walk are 20 or 30 of Hirafu’s best restaurants and a dozen or more bars. If you don’t feel like walking to a farther restaurant, the free village-loop shuttle stops just a few metres from the building.

Need to Know

EXTRAS

  • Extra futon: ¥8,624pp/night
  • Baby Cot/highchairs available free on request (limited stock)

STAY REQUIREMENTS

  • Min nights: None
  • Check in: 3pm
  • Check out: 10am

PAYMENT DETAILS

  • We offer the best rates online
  • Rates include government tax and services (some other websites add this at the end)
  • Rates quoted in Yen (JPY)
  • 20% deposit due at booking
  • 80% balance due 60 days before arrival
  • Pay by credit card / PayPal / bank transfer
  • See our full terms and conditions

Please note all information provided is representative and subject to change. If there are features or services that are imperative to your stay, please check with us and we can confirm.

4.84
Based on 44 reviews
Write a Review

  1. Avatar for Sara

    Sara

    These apartments are fantastic. Right in the heart of the Main Street with easy access to shops, bars, lifts and the property even has it’s own restaurant and cafe in the building so you don’t need to step outside. The apartments have great views, very comfortable and perfectly designed.

  2. Avatar for Sagè

    Sagè

    A brilliant stay at Chatrium Niseko. Chatrium itself is gorgeous, clean and located smack bang in the middle of Niseko. The view from our room was amazing. We overlooked the food trucks, the main street and a little back street. We often just sat at our window and watched the happenings as snow fell. Service was top notch, a special mention to Yankee for being so welcoming.

    Bus runs continually all day between Chatrium and 2 main drop off points and the bus drivers are super helpful and friendly.

    Google Reviewed March 2024

  3. Avatar for Linda W

    Linda W

    Had a great experience at Chatrium. Incredibly easy access to Grand Hirafu ski resort and very accommodating front desk to help with requests and questions. This was our friend group’s first time in Niseko and everything was easy and seamless. Highly recommend!

    Google Reviewed February 2024

  4. Avatar for Sarintorn McMahon

    Sarintorn McMahon

    During our delightful 3-night stay, we were thoroughly impressed with every aspect. The hotel has a prime location, providing easy access to nearby ski shops and a lot of dining options. Guests are welcomed into rooms equipped with an assortment of complimentary amenities, such as a well-stocked refrigerator, convenient kitchenette, microwave, and toaster. The addition of a Nespresso machine and Panpuri bath amenities elevates the experience to one of luxury. With exceptionally comfortable beds, a peaceful night’s rest is guaranteed. The professionalism and helpfulness of the entire staff further enhance our stay. The General Manager’s genuine leadership shines through, fostering a cohesive and exceptional team environment.

    Google Reviewed February 2024

  5. Avatar for Tim F

    Tim F

    Great ski experience

    Fantastic modern rooms and great location under cover parking great restaurants a real five star experience great location to the chair lifts and gondolas and down town Niseko shopping and restaurants and bus stops to other ski areas will be back

    TripAdvisor Reviewed.
    Stayed in February 2024

  6. Avatar for Jenni Seton

    Jenni Seton

    Highly recommended, the staff are extremely helpful & friendly, the apartment clean & well appointed, the location is fantastic & the shuttle bus to the chairlift is so convenient.

    Google Reviewed February 2024

  7. Avatar for Kevin Chih-Yao M

    Kevin Chih-Yao M

    Spacious, comfort, convenient

    We stayed in Chatrium Niseko Japan last year, and this is the 2nd time we stayed here again. The 2B2B room that we got is very spacious with L sofa, dinning table that can fit 6 people, and a full kitchen. It located at the center of Hirafu and have free shuttles that can take you to either Hirafu dondola or dotBase. While it’s next to the main road, it’s actually very quite in the room and gave us all the rest we need to snowboard on the next day! We will be back again next year :)

    TripAdvisor Reviewed.
    Stayed in February 2024

  8. Avatar for Linda W

    Linda W

    Seamless accomodation for ski trip

    Had a great experience at Chatrium. Incredibly easy access to Grand Hirafu ski resort and very accommodating front desk to help with requests and questions. This was our friend group’s first time in Niseko and everything was easy and seamless. Highly recommend!

    TripAdvisor Reviewed.
    Stayed in February 2024

  9. Avatar for SCM_on_Vacation

    SCM_on_Vacation

    Exceptional experience in Niseko

    During our delightful 3-night stay, we were thoroughly impressed with every aspect. The hotel has a prime location, providing easy access to nearby ski shops and a lot of dining options. Guests are welcomed into rooms equipped with an assortment of complimentary amenities, such as a well-stocked refrigerator, convenient kitchenette, microwave, and toaster. The addition of a Nespresso machine and Panpuri bath amenities elevates the experience to one of luxury. With exceptionally comfortable beds, a peaceful night’s rest is guaranteed. The professionalism and helpfulness of the entire staff further enhance our stay. The General Manager’s genuine leadership shines through, fostering a cohesive and exceptional team environment.

    TripAdvisor Reviewed.
    Stayed in February 2024

  10. Avatar for Pakpoom Jarusvanitpol

    Pakpoom Jarusvanitpol

    In my opinion, this can be one of the best management. Great hotel, great location, atmosphere and the best staff. What made the trip for me was the staff. Takayuki as know as Yankee was an amazing guest service manager and assured us everything was taken care of well before we even arrived. Even late night taxi and travel issues, he helped us every step of the journey. There were so many more that had a part in it as well.

    Chatrium Niseko Japan has everything you need and the location is great to ski. Shuttle bus all day round to the main ski spot. Near by local shop, truck food, hiring gear shop, night life. Much more.
    Highly recommend to others.

    Google Reviewed February 2024

  11. Avatar for Hannah B

    Hannah B

    Spacious and well appointed apartment in central Hirafu

    Apartment was spacious and clean and we had everything we needed there. Our special request made pre-arrival for an apartment with a bath not just showers, and a view of Yotei, were both accommodated. Staff were generally friendly and helpful. Location is excellent for food and drink, albeit a little noisy when folk head home after the bars close. Ski locker room and shuttle all good.

    TripAdvisor Reviewed.
    Stayed in February 2024

  12. Avatar for kimboolayy

    kimboolayy

    Amazing Thai hospitality, best hotel staff in Niseko!

    We were staying at one of the lodges and walked into the Chatrium for brunch and booked a night with them! Best decision ever, comfortable suite with living space, amazing pillows omg, great shuttle service and rhythm rental return.

    Best of all, the amazing Chatrium staff were just great! Friendliest and most accommodating crew I’ve met in Niseko, the Thai hospitality lives in these folks especially P’Yuki & P’Bank. Thank you everyone for your amazing service, see you in 2025!!!!!! 💕✨🙌🏽

    TripAdvisor Reviewed.
    Stayed in February 2024

  13. Avatar for Brennan Ivanov

    Brennan Ivanov

    Very impressed with management, had an issue with the room which unfortunately was not resolvable but the manager promptly found a solutions for us. The facility is close to the slopes and buses run every 30 mins from 3 commonly used areas.

    For the families I would mention to the hotel when booking because one side has a bar that can have music till 11. So just confirm what side of the hotel you are on.

    Google Reviewed February 2024

  14. Avatar for Harris C

    Harris C

    An excellent choice for a family or group ski trip to Niseko

    Our stay at Chatrium Niseko exceeded all our expectations. The hotel was incredibly clean and the staff very helpful and polite. We stayed in a 2 bedroom suite, which was perfect for our group ski trip. Many key groceries were provided upon our arrival, such as eggs, milk, bread, and fruit. We didn’t expect this and it was a welcome surprise! The suite was also very spacious and comfortable. We did not have any noise trouble though our window did not face the bars and restaurants on the southeast side. The available amenities, like the ski locker storage, boot storage, and complimentary ski shuttle, were hugely helpful. And the location was excellent, easily walkable to the gondola, many food trucks and restaurants, convenience stores, and the gondola. Although I would not say this hotel was cheap, it wasn’t as expensive as many of the other options and was very much worth the cost.

    TripAdvisor Reviewed.
    Stayed in February 2024

  15. Avatar for Phakamas P.

    Phakamas P.

    Wonderful experience!!

    Wonderful experience. It had everything we could wish for. The staff were excellent and pleasant. Spacious room and nice view. I highly recommend this hotel for anyone visiting Niseko. Worth it!! It was the one of my favorite hotel. I’m looking forward to be back soon.

    TripAdvisor Reviewed.
    Stayed in January 2024

  16. Avatar for Alastair M

    Alastair M

    Brilliant place to stay

    This place is faultless. The room was great the boot room perfect and the bar and restaurants awesome. But what really makes this place is the incredibly helpful and friendly reception team (including the shuttle drivers). Location works brilliantly as well. Definitely coming back

    TripAdvisor Reviewed.
    Stayed in January 2024

  17. Avatar for Pitiporn

    Pitiporn

    Chatrium Niseko Japan Hotel

    My experience at Chatrium was excellent from the time they received my booking until my last day Very comfortable room. And easy to access to Rhythm where you can hire ski equipment ,The manager and staff are very friendly and helpful. The boot rooms are very convenient. Good location with mountain views, met staff are super helpful, and friendly, will be back always when i go to Niseko,Best Accommodation in Niseko! Lovely apartment, supermarket in the building, right in the centre of town with restaurants nearby, and a shuttle bus to both the chairlift and gondola every half an hour. I wouldn’t stay anywhere else!

    TripAdvisor Reviewed.
    Stayed in January 2024

  18. Avatar for Phatcharamai S

    Phatcharamai S

    Nice and clean

    Their rooms are amazing, with complete kitchen equipments, comfortable bed and pillow, and very helpful and lovely staff. Come here for a great location to the slopes, good restaurants, near food trucks, and has a staff that has no problems making reservations and meeting all your transportation needs.

    TripAdvisor Reviewed.
    Stayed in January 2024

  19. Avatar for AnNie PoPitChaYaKul

    AnNie PoPitChaYaKul

    Nice & Great Location

    Have been there for two weeks and the hotel was great in terms of rooms, amenities, location. Hotel also provided the shuttle to drop off at the welcome center which is extremely convenient.

    There are also Michelin star restaurant Kamimura as well as the deli cafe in the morning where you can enjoy your brekky and a nice coffee.

    Highly recommended!

    TripAdvisor Reviewed.
    Stayed in January 2024

  20. Avatar for Colin I

    Colin I

    Comfort, convenience, charming

    Spent 7 wonderful days/nights at The Chatrium. Simply the best. Great location close to the Main Street and its restaurants. An easy transfer via hotel bus to the Gondola or the base. Easily walkable too.
    The staff were great. Couldn’t do more for us. Yankee and Tracy at the front desk and the shuttle bus drivers were so kind and helpful.

    We will be back as soon as we can.

    TripAdvisor Reviewed.
    Stayed in January 2024

  21. Avatar for Law H

    Law H

    The best one in Niseko

    I had a fantastic experience staying at this hotel. The service was impeccable, and the ambiance was delightful. The staff went above and beyond to make my stay enjoyable. The room was clean, comfortable, and well-appointed. Additionally, the hotel’s amenities exceeded my expectations. Overall, it was a truly satisfying stay, and I would highly recommend this hotel to others.

    TripAdvisor Reviewed.
    Stayed in January 2024

  22. Avatar for Bank J

    Bank J

    Come Niseko, please think about Chatrium Niseko Japan. Yankee and team will take care of the rest.

    In my opinion, this can be one of the best management. Great hotel, great location, atmosphere and the best staff. What made the trip for me was the staff. Takayuki as know as Yankee was an amazing guest service manager and assured us everything was taken care of well before we even arrived. Even late night taxi and travel issues, he helped us every step of the journey. There were so many more that had a part in it as well. Highly recommend to others.

    Chatrium Niseko Japan has everything you need and the location is great to ski. Shuttle bus all day round to the main ski spot. Near by local shop, truck food, hiring gear shop, night life. Much more.

    Highly recommend to others.

    TripAdvisor Reviewed.
    Stayed in January 2024

  23. Avatar for Vansh Bagaria

    Vansh Bagaria

    While exiting the Chatrium, I asked which shuttle would take me to Landmark view. Ken was quick to guide me to the two shuttle waiting points. After about 5 minutes of waiting in the freezing cold outside, Ken noticed and guided me to chatirum’s minivan – taking time out of his day to drop me off to Landmark view.
    Service like this is much needed and very much appreciated! Thank you Ken!

    Google Reviewed January 2024

  24. Avatar for paiphop kong-um

    paiphop kong-um

    I really like the hotel, almost in the center of Hirafu. At the hotel there are Thai employees who provide very good service. The rooms are very big, inexpensive. The most complete facilities Walking out in front of the hotel, you will see Mount Fuji, Little Yotei, extremely beautiful and close to the ski slopes. There is a shuttle bus.

    Google Reviewed December 2023

  25. Avatar for Wannapa H

    Wannapa H

    Love this place

    This was one of the best hotel stays we have ever had. Lovely hotel, the room is clean and comfy, the staff and the service that really make this place special. They will go out of their way to assist and they could not have been more helpful,

    Whole experience was amazing and I hope we get to come back again soon. We went there around summer and we planed to go back again in winter.

    TripAdvisor Reviewed.
    Stayed in July 2023

  26. Avatar for marvis Yang

    marvis Yang

    A very spacious and comfortable large suite with a view, including a living room, room, and balcony. My favorite is the kitchen. All the tableware you want is prepared for you, as well as an electric pot, a large oven, a microwave, toast, a capsule coffee machine, and a dishwasher. The machine is really considerate👍

    Google Reviewed June 2023

  27. Avatar for Traveler45023697238

    Traveler45023697238

    Best service ever

    This was one of the best hotel stays we have ever had. Lovely hotel, but it’s the staff and the service that really make this place special. They will go out of their way to assist and they could not have been more helpful. Loved the complimentary shuttle, made getting to and from lifts a breeze. The shuttle driver was amazing, always helping with our skis and finding all our lost stuff!

    The whole experience was amazing and I hope we get to come back again one day.

    TripAdvisor Reviewed.
    Stayed in April 2023

  28. Avatar for Justin H

    Justin H

    Niseko’s Best Accommodation

    Our stay at Chatrium was one of the most memorable ones I have had in years. Though we came in April which is low season in Niseko, the views from our room was still stunning. Appreciate how the hotel provided us with complete amenities which allowed us to enjoy ourselves. The warm hospitality is what I love most about the hotel. Special thanks to Khun Sahapol, Khun Toei, Yvonne-san, Yukiko-san and the team.

    TripAdvisor Reviewed.
    Stayed in April 2023

  29. Avatar for Ryukyuhinga

    Ryukyuhinga

    I definitely want to visit again!

    Very appreciative for the opportunity to experience both the Chatrium Nisseki and its wonderfully scenic surroundings. Staff at the resort were very kind and went out of their way to accommodate any needs we had. The reserved room easily accommodated 4 adults; very spacey, included a conveniently complete kitchen, a fully stocked laundry room, and a second bathroom. The view of the mountains from the room was breathtaking. Checked into the resort during inclement weather; drive from the airport was slow and cautious, but after settling into Chatrium, I quickly was at ease from all the kindness experienced during my stay. Thank you for a happy and memorable experience.

    TripAdvisor Reviewed.
    Stayed in March 2023

  30. Avatar for Bryan Henson

    Bryan Henson

    Outstanding location and amazing supportive staff / concierge who will go above and beyond to make your stay incredible. Special shout out to Tiffany who was simply awesome!

    Come here for a great location to the slopes, good restaurants, near food trucks, and has a staff that has no problems making reservations and meeting all your transportation needs.

    Google Reviewed March 2023

  31. Avatar for Journey317564

    Journey317564

    Chatrium Niseko Japan wonderful place to base yourself

    The location was perfect as you were able to walk to all the restaurants and the friendly staff dropped you off each day at the Gondola. GREEN FARM DELI CAFÉ ROASTER breakfasts and coffee were a high standard. TEMPORADA TAPAS BAR food was delicious and had some really tasty wine from Chile. Our room was really large and comfortable. Loved the free laundry service. Absolutely recommend Chatrium.

    TripAdvisor Reviewed.
    Stayed in March 2023

  32. Avatar for Phantomised818

    Phantomised818

    Conveniently located hotel with a relaxed lobby. The staff are very friendly and helpful. Ski lockers available for guests. Shuttle bus surface makes getting anywhere in town a breeze. The room is spacious and clean. Water pressure and temperature are both excellent. This will be my future place of residence for my Niseko ski trips.

    Google Reviewed February 2023

  33. Avatar for tou man

    tou man

    This is a condominium type hotel where all rooms are condominium type. In-room amenities are quite complete. There is also a vacuum cleaner and iron. We have a variety of electric cooking utensils, a 300+ liter freezer/refrigerator, an IH stove, and an oven so you can cook authentic meals, so we can accommodate long-term stays where you bring your own ingredients. Seven Bank ATMs and currency exchange facilities are available. In addition to terrestrial digital TV, there are also some SKY PerfecTV channels! channels (StarChannel, FOX, NationalGeographic, Discover, GolfNetwork, JSPOTS, Cartoon, MTV, AXN). However, the downside is that there is no air conditioning, so you won’t be able to use the air conditioner in the middle of summer, and although the windows can be opened, the indoor ventilation function is weak, so it would be best to refrain from cooking food that smells bad. The indoor parking lot has a height limit of 2.2m, so if your wheels are taller than that, please use the outdoor parking lot (4 spaces).

    Google Reviewed January 2023

  34. Avatar for Audie

    Audie’s Travel Diary

    We ended up switching to this hotel last minute, and we are so glad that we did! The rooms have full kitchens, fully stocked. The rooms are super spacious and modern, we had a two bedroom, with full kitchen and living room. The service was great. Thanks to Miles, he was so helpful with everything we needed, even arranged to go pick up our pizza for us that didn’t deliver that night. The location is right around so many places to eat, and the ski rental process is very easy. The hotel is not located on the mountain but they do a shuttle back and forth whenever you need it. Oh yes, and there is laundry on every floor that is complimentary! Also the tvs are modern and have capabilities to stream Netflix and other apps from your device. Incredible value here! would stay again.
    Note: there is no room service, and there is no house keeping included…

    Google Reviewed March 2022

  35. Avatar for JoKva

    JoKva

    Excellent accommodation and very friendly and service minded staff

    The highlight of the stay, the very friendly and service minded staff. Picking us up and driving us to the slopes with the hotel bus whenever we called. Helping us with the restaurant reservations and anything else we needed. An excellent and spacious room with city view (towards Lawson), room 509.

    A kitchen with all amenities and all that you need for having a great time together with the family. The room was just perfect! The ski lockers and the dryer for the boots and gloves was excellent. We had breakfast in the Green Farm Deli Cafe, every morning, awesome food!
    We will be back, that’s for sure!

    TripAdvisor Reviewed.
    Stayed in February 2022

  36. Avatar for Alexandra COGO

    Alexandra COGO

    The hotel is close to the main street that leads to the slopes, with easy access to Rhythm where you can rent skis. Restaurants, bars, slopes, everything is accessible by foot, which is super convenient! The room was huge with 2 bedrooms, 2 bathrooms, a modern kitchen and living room. I loved the atmosphere and the interior design.

    The staff was very welcoming and available, providing pick up service, food delivery recommendations (during corona time). We were also able to check in early. I highly recommend the hotel for all kinds of travels.

    Google Reviewed February 2021

  37. Avatar for alexandra

    alexandra

    Chatrium – close to the slopes, amazing service, big room with Yotei view!

    The hotel is close to the main street that leads to the slopes, with easy access to Rhythm where you can rent skis. Restaurants, bars, slopes, everything is accessible by foot, which is super convenient! The room was huge with 2 bedrooms, 2 bathrooms, a modern kitchen and living room. I loved the atmosphere and the interior design.

    The staff was very welcoming and available, providing pick up service, food delivery recommendations (during corona time). We were also able to check in early.

    I highly recommend the hotel for all kinds of travels.

    TripAdvisor Reviewed.
    Stayed in February 2021

  38. Avatar for Ewan Munro

    Ewan Munro

    Chatrium Niseko, quality accommodation, welcoming team, centre of the village!

    I recently stayed at the Chatrium Niseko for a mixed business and leisure trip to Niseko. It was my first time staying at the property since Chatrium took over the management of the accommodation. Chatrium Niseko is located right in the centre of the village, walkable to everything essential, large sized rooms/units, modern facilities, very clean and well maintained. The onsite Chatrium team were great, very helpful with up to date news and recommendations, welcoming and friendly and a diverse team with good local knowledge. Really good facilities in the building (Gym, Cafe/Deli, Restaurants, ATM, Ski Rental, Parking) and a very solid option for families, large and small groups, would highly recommend a stay here.

    TripAdvisor Reviewed.
    Stayed in January 2021

  39. Avatar for chavsa

    chavsa

    Great service, big modern rooms, in the middle of town!

    I had a great time at Chatirum Niseko on a family ski trip! The hotel is super close to the ski slopes while being surrounded by shops and restaurants in the town center. The staffs are superb – very professional, informative, and welcoming. Our rooms were apartment-sized that came with a full kitchen. Will definitely visit again!!

    TripAdvisor Reviewed.
    Stayed in January 2021

  40. Avatar for Sally Sweetums

    Sally Sweetums

    Wonderful experience!

    I had a wonderful experience here. Every staff member I encountered, from the valet to the check-in, to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

    TripAdvisor Reviewed.
    Stayed in January 2021

  41. Avatar for Natasha

    Natasha

    Good deal, amazing service

    Had a pleasant stay at Chatrium Niseko. Food was amazing, service was great because everyone was so friendly and knowledgeable. This place is definitely worth every penny spent. Would definitely come back!

    TripAdvisor Reviewed.
    Stayed in January 2021

  42. Avatar for Roan.k

    Roan.k

    Great stay!

    Glad to have stayed here, a combination of the perfect location and excellent service made the trip unforgettable. The customer service was one of the best. They also had some of the nicest facilities with a modern touch.

    Overall, would definitely love to come back!

    TripAdvisor Reviewed.
    Stayed in January 2021

  43. Avatar for franclub

    franclub

    Staff went above and beyond!

    This place is pure luxury, staff were very attentive and friendly and accommodating to our needs. Staff went above and beyond by ensuring we all had a great holiday. If we needed to go somewhere slightly out of the way they offered the private shuttle to get us there. We would definitely stay there again!

    TripAdvisor Reviewed.
    Stayed in March 2020

  44. Avatar for AmeliaParkRestaurant

    AmeliaParkRestaurant

    Family holiday

    This was our first time to Niseko, we are so glad we booked at the Hyatt house. We booked a 2 bedroom suite which was perfect size for the 4 of us. The hotel is in a great location and the breakfast was very good. Thank you so much for having us, we cannot wait to come back.

    TripAdvisor Reviewed.
    Stayed in February 2020

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